THE HOLISTIC EDUCATION FOUNDATION CO. LIMITED
PRIVACY POLICY
The Holistic Education Foundation Co. Limited ("We") are committed to protecting and respecting your privacy.
This policy (together with The General Terms of Use of The Website and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
For the purpose of the Data Protection Act 1998 (the Act), the data controller is The Holistic Education Foundation Co. Limited of 8 Grennan Court, St Georges Mount, Wallasey, CH45 9NZ.
1 INFORMATION WE MAY COLLECT FROM YOU
1.1 You may visit our site without becoming a member and without disclosing any personal information to us.
1.2 Where you apply to become or become a member, we may collect and process the following data about you:
1.2.1 Information that you provide by filling in forms on our site www.tgl.tv (our site), including email address, postal address, telephone number, financial information such as debit or credit card details, user name and password. This includes information provided at the time of registering as a member of our site, requesting the use of any channels, posting material or requesting further services. We may also ask you for information when you report a problem with our site.
1.2.2 Information which you generate through our site, including via the intranet messaging service.
1.2.3 Billing information regarding the fees which are payable to us.
1.2.4 Information regarding the transactions which you conclude through our site including the learning credits which you accrue in respect of goods or services supplied by or obtained members.
1.2.5 Feedback and other information which is received about you from other registered users.
1.2.6 If you contact us (including by email), we may keep a record of that correspondence.
1.2.7 We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
1.2.8 Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
2 IP ADDRESSES AND COOKIES
2.1 We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.
2.2 For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:
2.2.1 to estimate our audience size and usage pattern;
2.2.2 to store information about your preferences, and so allow us to customise our site according to your individual interests;
2.2.3 to speed up your searches; and
2.2.4 to recognise you when you return to our site.
2.3 You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.
2.4 Please note that websites which are linked to our site may also use cookies over which we have no control.
3 WHERE WE STORE YOUR PERSONAL DATA
3.1 The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
3.2 Except where expressly agreed with you to the contrary, all information you provide to us is stored on our secure servers. Any payment transactions will be encrypted.
3.3 Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
4 USES MADE OF THE INFORMATION
4.1 We use information held about you in the following ways:
4.1.1 To provide you with access to the services on our site and any appropriate support; this includes allowing you to participate in interactive features of our service including without limitation, the intranet messaging service, when you choose to do so, and facilitating transactions with members.
4.1.2 To perform our obligations to you in respect of any services we are providing to you.
4.1.3 To prevent any fraudulent or illegal activity on our site.
4.1.4 To ensure that content on our site is presented in the most effective manner for you and your computer.
4.1.5 To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
4.1.6 To notify you about changes to our site or the services you have requested or to which you have access as a member.
4.2 If you are an existing member, we will only contact you by electronic means (e-mail, via the intranet messaging service or SMS) with information about goods and services similar to those for which you have already subscribed.
4.3 If you are a new member, we will contact you by electronic means only if you have consented to this.
4.4 If you do not want us to use your data in this way, please tick the relevant box situated on the form on which we collect your data (the application form).
4.5 We do not sell or disclose your personal information to third parties for their marketing purposes without your express consent. However we may aggregate your personal information with information of other registered users and disclose such aggregate and anonymised personal information to advertisers and other third parties.
5 DISCLOSURE OF YOUR INFORMATION
5.1 We may disclose your personal information to any member from time to time of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 736 of the UK Companies Act 1985.
5.2 We may disclose your personal information to:
5.2.1 other members wherever they may be located (including members outside the United Kingdom) where you have posted material on our site which is to be shared with other members of or visitors to our site.
5.2.2 suppliers who we engage from time to time to facilitate our provision of the service on our site (e.g. database management);
5.2.3 third parties in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets; or
5.2.4 third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply The General Terms of Use of The Website or The Terms and Conditions for Members and other agreements; or to protect our rights, property, or safety or that of members, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
6 THIRD PARTIES
This policy deals with the use and disclosure of information which we collect from you. If you disclose any personal information to another member then we have no control over that personal information and you must satisfy yourself as to the privacy and security of that personal information before disclosure.
7 YOUR RIGHTS
7.1 You have the right to ask us not to process your personal data for marketing purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by writing to us at us at 8 Grennan Court, St Georges Mount, Wallasey CH45 9NZ or sending an email to maildesk@.tgl.tv or sending us a message via the intranet messaging service.
7.2 Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
8 CHANGES TO OUR PRIVACY POLICY
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.
9 CONTACT
Any questions, comments and requests regarding this privacy policy should be addressed by post to us to 8 Grennan Court, St Georges Mount, Wallasey CH45 9NZ or by email to maildesk@.tgl.tv].